What’s Wrong With Operator Retention in Cold Chain Logistics?
There are a plethora of problems that logistics companies face in today’s busy economy. This is especially true when working in a cold chain environment, which requires an uninterrupted series of refrigerated production, storage, and distribution activities. A recent study of over 1,000 supply chain leaders found that the top challenge for logistics operators is hiring and retaining qualified workers to meet their ever-growing demands. This is closely followed by the other challenges of maintaining high employee productivity and ensuring employee safety.
Employee hiring and retention has become increasingly difficult, with the North American cold chain employee annual turnover in 2018 reaching a staggering 40.2%
Employee productivity is also a substantial challenge within cold chain environments, as employers are required to offer frequent breaks due to harsh conditions. Approximately 10 minutes are lost per worker per hour due to OSHA-mandated safety breaks.
Employee safety is an ever-present concern in cold chain environments. Beyond the usual injuries relating to the risks of operating heavy equipment and machinery, cold chain logistics personnel also run the increased risk of developing chronic and acute injuries due to cold temperatures. Conditions such as hypothermia, frostbite, and trench foot are just some of the injuries that can shorten their careers and result in significant healthcare costs to both the employee and the employer.
The solution? Phantom Auto offers an interoperable remote operation platform that enables forklift drivers to work remotely by controlling any vehicle from thousands of miles away. To learn more about this platform and how it can solve all three of these challenges, download the What’s Wrong With Operator Retention in Cold Chain Logistics? white paper today.
About Phantom Auto
Founded in 2017 in Silicon Valley by a team of real-time communication and robotics experts, Phantom Auto specializes in remote operation of all types of unmanned vehicles with customers throughout the world. Phantom Auto’s interoperable solution enables humans to remotely monitor, assist, and operate fleets of unmanned vehicles from up to thousands of miles away. The company’s proprietary software delivers secure, low-latency communication over volatile wireless networks for reliable sensor streaming and safe control of vehicle functions. For more information, please visit https://www.phantom.auto.