Transparency and sustainability took center stage in the  2023 MHI Annual Industry Report, "The Responsible Supply Chain."

Based on a survey of more than 2,000 supply chain industry professionals, the report highlighted the growing need for improved sustainability in all aspects of supply chain management. 74% of survey respondents said their companies are very interested in supply chain technology and innovation, and 93% said they recognize the importance of using technology to improve work outcomes and team performance.

Innovative digital technologies are seen as key to helping supply chains become more responsible, resilient, and efficient. At the same time, supply chain organizations are facing growing calls from consumers, regulators, and industry groups to adopt more sustainable business practices.

The top challenge to adopting innovation? The talent shortage. Hiring and retaining qualified workers remains a chronic issue in logistics. To stay ahead of the competition, companies need to invest in their most important asset: their employees.

"Competitive advantage will depend on your people, your ability to implement technologies, and foster supplier collaborations that will result in more transparent, sustainable, and responsible supply chains," said John Paxton, CEO of MHI, in the report.

In the past two years, Phantom Auto exhibited at MHI's annual trade shows, MODEX 2022 and ProMat 2023. The company won the 2022 MHI Innovation Award for Best New Product. In case you missed it, here is a recap video showing how Phantom's remote operation technology is helping logistics companies hire and recruit talent from a broader and more diverse labor pool, improving sustainability and resiliency across the supply chain.



To read more, download the 2023 MHI Annual Industry Report.

About MHI

MHI is an international trade association that has represented the material handling, logistics, and supply chain industry since 1945. MHI members include material handling and logistics equipment and systems manufacturers, integrators, consultants, publishers, and third-party logistics providers. MHI offers education, standards development, networking, and solution sourcing for its members, its customers, and the industry through programming and events. The association sponsors the ProMat and MODEX exhibitions which showcase the products and services of its member companies and educate manufacturing and supply chain professionals. 

About Phantom Auto

Phantom Auto specializes in remote operation of all logistics vehicles. Phantom’s human-centric interoperable solutions enable people to remotely supervise, assist, and drive forklifts from up to thousands of miles away. By decoupling labor from location, the company increases labor access and retention, safety, productivity, and resilience across the supply chain. With Phantom, supply chain operators can tap into drivers from anywhere — connecting people who want to work with jobs that need to be filled. The company’s proprietary software delivers secure, low-latency communication over volatile wireless networks for reliable sensor streaming and safe vehicle control. For more information about Phantom, visit